Responsible Gaming
Gaming Should Be Entertainment, Not Income
At help-desk.cc, we're committed to promoting responsible gaming practices. Pokies and online gaming should only be enjoyed as a form of entertainment, not as a way to earn money or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
In Australia, you must be at least 18 years of age to legally gamble. We take age verification seriously and require all players to confirm they are of legal age to participate. If you are under 18, please do not use our services.
By accessing pokies services, you confirm you are 18 years of age or older.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help immediately:
- Chasing losses by gambling more to recover money lost
- Gambling with money needed for essentials (rent, bills, groceries)
- Hiding gambling activity from family, friends, or partners
- Feeling anxious or irritable when not gambling
- Spending more time and money on gambling than intended
- Neglecting work, studies, family, or social responsibilities
- Borrowing money to fund gambling
- Lying about the extent of your gambling
- Unsuccessful attempts to cut down or stop gambling
- Using gambling to escape problems or emotional distress
Self-Help Tools & Limits
Most responsible gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Set a maximum amount you're willing to lose in a session or timeframe
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Automatically log out after a set period of time
- Self-Exclusion: Voluntarily exclude yourself from gaming platforms for a period of time
- Account Closure: Permanently close your gaming account
We encourage you to use these tools to maintain healthy gaming habits.
Support & Counselling Services
If you're struggling with problem gambling, help is available. Here are trusted organisations that can provide support:
Australia
- Gambling Help Online - Free, confidential counselling and support
www.gamblinghelponline.org.au
Phone: 1800 858 858 (available 24/7) - Gamblers Anonymous Australia - Peer support meetings
www.gamblersanonymous.org.au
United Kingdom
- GamCare - Free counselling and support
www.gamcare.org.uk - GamStop - National self-exclusion scheme
www.gamstop.co.uk
Canada
- Responsible Gambling Council
www.responsiblegambling.org
United States
- National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) - Federal Centre for Health Education
Gambling addiction support and information
Seek Help Today
If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in seeking support, and professional help is available.
Contact one of the organisations listed above, speak to your doctor, or reach out to a trusted friend or family member. Recovery is possible, and help is available 24/7.
Your wellbeing matters. Gamble responsibly.